FAQ MENU
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Usage

·One coupon per order.

.Available products and purchase quantity for each type of coupons may be different. For select products and purchase quantities, the coupons are not applicable.

.Each coupon has a validity period. Coupons will be invalid after this period. You can check coupon descriptions for their validity period in My Account - My Gift Cards and Coupons.


How can I pay with my coupon?

Go to the ''shopping cart window'', ''shopping cart page''

or the ''checkout page'', follow the steps and fill in the necessary information. There are “Coupon” or “Gift Card” fill columns in the order summary section.

To use coupon code, click on “Use a Coupon code” and enter the coupon code you have in the blank column. Don’t forget to click on “Apply” to continue the order.


I tried to use a coupon code, but it didn’t work. Why can’t I use my code?

There are couple possible reasons for why a coupon code didn’t work in your cart. The coupon codes offered for our website are typically one use per customer only, so if it has been used by you before, it cannot be used again. Another reason could be that the coupon has expired. Coupons also cannot be combined with any other offers.


Can I use a coupon on a previous order?

Coupon codes are not valid for prior purchases. They cannot be added retrospectively by you or by the MERACH team. Coupon code must be entered at the time of checkout in order to be applied.


Other

.Some coupons are bound to your MERACH account, and cannot be shared with others. Please contact customer service if you need assistance.

.Coupons cannot be exchanged for cash, and you cannot ask for an invoice at the discounted value.

.For orders that use coupons, if the product is refunded, the coupon will be returned to your account when the refund process is complete