Updated 7/9/23:
After writing my feedback, the company reached out to me and offered several solutions to assist with the issues noted. Their customer service is top notch. Based on my experience with their customer service, I would recommend this company. I don't usually accept a "deal" from a company in exchange for more positive feedback, however their customer service definitely earned an extra ☆.
On another note, I have not had time to upgrade the seat and pedals yet. After my school finals I will do that. I will say one of the best features of this bike is the adjustability. The second is the sturdy construction. Do understand that you will not be able to ride like in a marathon. The bike does get wobbly when the faster or harder you pedal. It won't fall over thanks to the sturdy construction. I will continue to update this post as needed. Just know that the company's customer service will take care of you if there is an issue.
Original review:
3☆This is an initial review. I just received this bike July 1st 2023. I will update in a week or so.
Pros:
• Very well packaged. Package weighed about 80 pounds I think.
• Fairly simple to assemble, assembly took 45 minutes
• Very sturdy
• Many adjustments for the handlebar height, seat height and forward and back for the seat
• Water bottle holders
• Moves easily on the carpet.
• The footprint of the bike is much smaller than I anticipated.
Cons:
• Like everyone has said, the seat is awful. Not even 5 min in and the seat is causing shooting pain. The seat has very little give and is hard when you sit on it.
• Pedals. These are not ordinary bike pedals with a strap like most stationary bikes. This design will encompass the top half of your shoe. More like professional pedals with teeth and a rubber-like material that has a strap through it for your shoe to go into. I will need to switch these out. Despite being adjustable to fit different size shoes, I want to just get on the bike and get my workout done. I don't want to hassle with straps. I also don't want to get my feet stuck if I need to get off the bike.
• IPad holder is small. I had hoped to be able to either have a book or place my laptop on it. The lip to hold the IPad, is small. I have a Samsung z-fold and it will not fit unless I open it and remove the stylus. For reference, the lip is just wider than a pencil. Not likely you will be able to fit an IPad with a case on there (no case would probably fit).
• The water bottle holders are laying down. I try not to use water bottles with lids because if I drop the lid, I have to stop. I can't put the water bottle back in the holder as it will force the bottle to lay down. It's workable, but not ideal for me.
• Some scuffs and scratches on the parts, most are hidden on the bottom. Nothing major, but something to note.
Overall, I like the bike. I will have to get different pedals and a different seat. I have not yet tested the Bluetooth function and app, but I will include that with my update. For the price, I can't complain too much, but a few upgrades would make this bike next level.
Would I recommend this:
• Yes if you are willing to upgrade a few things like the seat and pedals and you are willing to compromise on the small IPad holder and laying your water bottles down.
• No if you want a comfortable workout out of the box.
I will update this review soon.