Folding exercise Bike Troubleshooting

This troubleshooting is applicable to the S15

Bicycle Makes Strange Noises

• Make sure all screws are tightened. If the noise is due to friction, apply mechanical lubrication.

My Bicycle is Shaking

Upright bikes are low-impact bicycles and not suitable for intense riding.

If your bike shakes during normal riding, please check the following:

1. Ensure that the stabilizer is tightly fastened.
2. Check if it is fully extended.
3. During exercise, try to avoid excessive side-to-side movement of the upper body. You can refer to our app's courses for exercise guidance.
4. Strange Noise from the resistance band.
5. Check if the noise is caused by friction from the roller. Apply some lubricating oil to the roller of the resistance band.

Uncomfortable Seat

• If the seat is uncomfortable, please contact our customer service. We provide cushioned seat covers and can offer you a discounted price.

Unable to Fold/Unfold my Bicycle

• You need to remove the limit screw at the folding joint to unfold or fold the bike.

Unable to Connect Bluetooth on My Upright Bike

Please check the following:

1. Ensure that the battery is sufficiently charged. The battery we provide is a trial battery with a relatively short lifespan.
2. Start pedaling the bike for 2-3 rotations to activate it.
3. Verify that the app has Bluetooth permission enabled.
4. Ensure that the Bluetooth function on your phone is turned on.
5. Open the app and search for the bike.
6. Make sure no one is using the machine during the Bluetooth connection.