MERACH offers a 30-day Home Trial for all of our large fitness equipment, which includes rowing machines, bicycles, elliptical machines, and treadmills

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

The S09 Bike, which is coming soon, features automatic resistance adjustment technology.

The Auto resistance technology is provided by ''MERACHGO''. It is an electronic control button automatically adjusts the resistance of your workout based on your trainer's instructions, allowing you to focus on maximizing your workout without interruptions or distractions.

For additional information, please refer to this article about "MERACH", "MERACHGO", and "MERACH APP".

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Yes, all exercise stationary bikes support connection to the MERACH APP, and all the functions on the APP can be used for free

The MERACH APP supports a range of functions, including:

-Real-time workout tracking
-Free fitness classes
-Progress tracking and workout reports over time
-Free training mode
-Data PKs (competitions) in the course
-Innovative real scene mode to immerse yourself in workouts.

Calorie burn is a complex issue that varies from person to person and depends on factors such as weight, heart rate, and exercise frequency. Therefore, the amount of calories you burn while cycling is different for everyone.

However, in general, the faster and more intensely you ride, the more calories you will burn. This is because a higher heart rate and greater exertion levels lead to increased energy expenditure.

For more detailed information about calorie consumption while cycling, you can refer to the cycling calorie consumption table provided in this article:Is Riding The Best Home Workout Way To Lose Weight?

We currently have no plans to charge for the MERACH APP, and we will notify all users in advance if this changes

Enable your equipment until the Bluetooth indicator flash. You can then easily connect it to the MERACH APP.

If you are a first-time purchaser of MERACH equipment, you can take advantage of our 30-day Home Trial policy. If you decide to return the product within 30 days of delivery, we will issue a full refund of the purchase price, though you will be responsible for return shipping costs. Please note that the equipment must be returned in like-new condition to qualify for a full refund

We typically ship most of our products from the USA. Once your order has been paid, it takes our warehouse one business day to process your order. Please be aware that our shipping hours are Monday through Friday from 9 am to 5 pm, and our warehouse is closed during holidays and weekends. If you place an order over the weekend, it will be processed on the following business day. We will notify you once your order has been shipped.

In general, orders arrive within 5-7 working days after dispatch. However, if a force majeure event such as a natural disaster occurs, or if you are located in a remote area where the recipient cannot be contacted, there may be a delay in delivery.

Please refer to our Shipping Policy

If you have any further questions or concerns, please do not hesitate to contact us.

If you want to buy pre-ordered equipment, please contact us at global@gmail.com

Typically, installing most MERACH exercise bikes only takes 30-60 minutes. To assist you with the installation process, we highly recommend that you click on the relevant equipment model in the Assembly Guides list and watch our YouTube Assembly Guides video. Additionally, you can also find the relevant assembly guides by clicking on your equipment model in the Support Center.

These resources will help you to properly set up your exercise bike and avoid any potential issues during installation. If you have any further questions or concerns, please do not hesitate to contact us.

We offer a 30-day free trial for family use and a 1-year after-sales guarantee for our products. If you encounter any issues with the product within the first year, we can replace the corresponding accessories.

Additionally, when you submit our Additional 12-month Warranty form, you can extend your warranty for a total of 2 years.

If you have any questions or concerns, please do not hesitate to contact our customer service team. We are always here to assist you.

We strive to respond to all customer inquiries within 24 hours from Monday to Friday, and we are here to address any questions or concerns you may have. If it happens to be a holiday, we will make an announcement on our website to inform you of any changes to our response times.

Please feel free to reach out to us at any time, and we will do our best to assist you.